You may have seen the forecast of unsettled weather over the next few days with heavy rain and lightning affecting parts of the East and South East of England.
We are currently monitoring the weather closely and we are in regular contact with the Met Office as the forecast develops.
You will be able to find regular updates on the website www.ukpowernetworks.co.uk and social media @UKPowerNetworks throughout this period.
Anyone experiencing a power cut should:
- Call 105 to report power cuts and damage to the electricity network, or 0800 3163 105 (from a corded phone or mobile phone if you have no power)
- Visit www.ukpowernetworks.co.uk for the latest updates
- Visit www.ukpowernetworks.co.uk/powercut and type in their postcode to view our live power cut map
- Tweet @ukpowernetworks to report a power cuts or to receive updates
We urge the public to stay well clear from power lines and anyone spotting a damaged power line needs to report it to us immediately by calling 105 from a landline or mobile phone.
If they see electricity lines that are down or causing significant risk to the public they should call 999.
Uk Powe Networks provide extra help to customers on our Priority Service Register during a power cut. Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register. You can find out more information about our Priority Service on our website: ukpowernetworks.co.uk/priority.
@UKPowerNetworks has extra staff on hand 24/7 to deal with the impact of the current extreme weather. Call 105 to report a power cut and visit https://www.ukpowernetworks.co.uk/storm-centre-prepare
Do you, or someone you know, need extra support during a power cut? @UKPowerNetworks provides free services to vulnerable customers. Visit https://www.ukpowernetworks.co.uk/power-cut/priority-services-register for more information.
I hope this information is helpful and please do share it with local residents and members of your community who would find it helpful.